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Frequently Asked Questions

Use the booking widget on any page, or visit Services and select a category. You’ll get an instant quote.
Metro Vancouver: Vancouver, Burnaby/New West, Surrey, Richmond, and Tri-Cities. More areas coming soon.
Transparent upfront pricing. Adjustments require in-app approval. See Refund & Cancellation for policies.
Yes—background checks, license verification, skills assessments, and ongoing quality reviews.
Report via Support or AI chat within 72 hours. We resolve within 5 business days with refunds, rework, or credits.

Emergency Helpline

If this is urgent (e.g., flooding, electrical hazard), call our helpline for priority assistance.

Call (604) 555-URBANCE Chat Now