Your 24/7 intelligent assistant for instant answers about our services, pricing, coverage areas, and policies. Powered by advanced AI, always available.
Our AI concierge can help with all of these topics
Ask about any of our 30+ service categories, what's included, typical timelines, and what to expect during service.
Example: "What's included in a deep clean?" or "How long does electrical work usually take?"
Get typical pricing ranges for services, understand what factors affect costs, and learn about our transparent pricing model.
Example: "How much does handyman work cost?" or "What affects cleaning prices?"
Check if we serve your specific area, learn about our expansion plans, and understand service availability in your region.
Example: "Do you serve Burnaby?" or "When are you coming to Surrey?"
Learn about our comprehensive professional vetting process, background checks, insurance requirements, and safety standards.
Example: "How are professionals vetted?" or "Are Pros insured?"
Understand booking process, cancellation policies, payment methods, quality guarantees, and what happens if you're not satisfied.
Example: "What's your cancellation policy?" or "How do I pay?"
Get advice on how to prepare your home for different service types, what to have ready, and how to get the best results.
Example: "How do I prepare for a deep clean?" or "What should I have ready for the electrician?"
Fast, intelligent, available anytime
Open the AI chat widget from any page using the floating chat button in the bottom-right corner.
Type your question in plain language—no need for specific keywords or formatting. Our AI understands natural conversation.
Our AI analyzes your question and provides relevant, accurate information based on our service database and policies.
If you need human assistance, the AI can connect you to our support team or provide contact information for complex inquiries.
Available 24/7
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Understanding what our AI can and cannot do
Need human support? Email hello@urbance.ca or visit our contact page.
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